Arlington Leverages Technology Through Citibot Chatbot
By Office of Communication
Posted on April 23, 2024, April 23, 2024

Have a question about trash and recycling pickup, permits, pets, potholes or how to find the closest pickleball court? Citibot, a chatbot available at, now allows users to report an issue or find information about City of Arlington services, programs and ordinances in more than 70 languages. Residents can now enter their questions in the language of their choice, including Spanish, Vietnamese, Chinese, French and Filipino.

You can read more about Arlington’s chatbot in the latest edition of the Leveraging Technology newsletter. This edition also features the City of Arlington’s installation of LED lights at the East Arlington Police Station parking lots and more.

All quarterly City Council priority newsletters are now produced in a digital formal, allowing for layers of additional video content and important links.

The Arlington City Council has identified “Leveraging Technology” as one of six priorities. Technology is an essential aspect of daily life and has quite the impact on our organization, residents, visitors and businesses. It is also integral in achieving the City’s other priorities: Invest in Our Economy, Support Youth and Families, Enhance Regional Mobility, Champion Great Neighborhoods and Build Unity.

 Also in this edition:

  • East Arlington Police Station Parking Lots Among Latest City Facilities to Transition to LED Lighting
  • Chromebooks Available For Checkout at All Library Locations
  • City of Arlington Citybot ChatBot in 70 Languages City of Arlington to Research Use of Drones
  • Robots to Reduce Greenhouse Gas Emissions While Making Food Bank Deliveries High-Speed Fiber Construction Underway in Arlington
  • Social Media by the Numbers

Leverage Technology

Leverage Technology, Data in Action
News, Government, City Council, Municipal Court