Welcome to Arlington! If you need to open an account with Arlington Water Utilities, we're here to help. You may request activation of new service if:

the address you are moving to is metered and billed by Arlington Water Utilities
a definite date (within 30 calendar days) can be given to start your service
all previous Arlington Water Utilities accounts in your name have been paid in full

To open a new account for water, sewer, trash pickup, and storm drainage service in the City of Arlington, please call Customer Care at 817-275-5931 or visit one of our physical locations Monday-Friday [excluding holidays] between 8 a.m. and 4 p.m. Account activation and closure must be requested 24 hours in advance. If there is a request for same day activations a fee will be applied to your first month billing. Click here to apply for new service online .

Si necesita usted hablar con un representante en Espanol, por favor llame al 817-275-5931. Has clic aqui para mas informacion.

Please Have The Following Information Ready:

The exact address of the requested service location
Your mailing/billing address (if different)
Your contact telephone number(s)
Your driver's license number
Your social security number
Commercial Customers: The federal tax ID number of the business

City of Arlington

Request New Service