It is most important that you report any changes to your email address, phone number, or your mailing address. To report changes to your contact information any other changes on your original application go to www.assistancecheck.com.

Changes can be made through the internet. If you do not have a computer or internet access, you may use the facilities and equipment free of charge at any branch of the Arlington Public Library or you may use a computer in the lobby of the AHA.

When you submitted your application, you were issued a receipt and you were instructed to print a copy of this receipt for your records. The receipt contains a unique PIN number, valuable information, and instructions on updating your application. Have your receipt available when you log on to the Internet.

In your web browser, type www.assistancecheck.com
Answer the questions that appear on the screen
Follow the instructions given
Enter your last name (as it appears on your application), date of birth, social security number, and the PIN number as shown on your receipt
After you log into AssistanceCheck the first time, you will become a registered user on the Applicant Portal. While in AssistanceCheck you can check the status of your application and make updates to the information on your application, 24 hours per day, 7 days per week. (Remember to record and save your AssistantCheck username, password, and PIN number for future reference)

City of Arlington

FAQ Applicants