Report Leaks/Main Breaks/Sewer Problems (available 24 hours a day, 7 days a week) - 817-459-5900
Agents are available to answer your calls 24 hours a day.
Call us if you suspect a water main break, water leak, sewer overflow, or water contamination.
Non-emergency issues
You may submit issues online to the Action Center.
All leaks are a priority; however, leaks posing a potential threat to health and safety are handled as emergencies and receive priority response. Other leaks are repaired based on size of leak or water loss. Subsequently, some customers may experience longer response times.
For more information on homeowner responsibilities for sewer line repair, download this brochure.