Owner surrenders must have an appointment. All animal intake is closed Monday.

Pet Adoptions and Reclaims

Animal reclamations are available without an appointment. Please view our Lost Pets website to obtain and provide the animal ID number for your visit. PawBoost is another resource to check to see if your treasured pet has been reported found.

Receiving Animals

  • Lost animal drop-off are accepted by appointment ONLY at this time and until further notice.  
  • Animals transferred to approved Adoptions Placement Partners will be handled outside of the facility in the open air.
  • Owner-surrendered animals are by appointment ONLY. Animal Intake is closed on Monday. Please email [email protected] and an Animal Services team member will respond as soon as possible.

Animal Services Center

Main Hours:

Monday through Friday - 10 a.m. - 6 p.m.

2nd Tuesday of each month - 11 a.m. - 6 p.m.

Saturday - 10 a.m. - 4 p.m.

Sunday - Closed

During all holiday closings, shelter staff is onsite to care for the animals in the center.


1000 SE Green Oaks Blvd.
Arlington, TX 76018

Mail Stop 52-0100
P.O. Box 90231
Arlington, TX 76004-3231

Phone: 817-459-5898
Fax: 817-459-5698
Email us:  [email protected]

Field Service Hours

    Monday – Friday 8 a.m. to 5 p.m. (Please call 911 for emergencies after 5 p.m.)
    Saturday 10 a.m. to 4 p.m. (Please call 911 for emergencies after 4 p.m.)
    Closed Sunday (Please call 911 for emergencies)

    Hours may change without notice during inclement weather.

Call 817-459-5898 for field services, and 911 after hours. Get more field operation information here

Call 911 for the following After-Hours Animal Emergencies

  • Loose Livestock
  • Animals that have bitten an individual and are currently loose and not confined
  • Wild animals that have bitten an individual or are loose within a residence
  • Aggressive and threatening animals
  • Injured animals

Volunteer Program

  • Current and approved volunteers must sign-up prior to coming to the shelter.

Online Volunteer Orientations

Interested in becoming a volunteer and/or fostering a pet in need? New online orientations are offered for those interested in becoming an Arlington Animal Services volunteer, or foster pet volunteer! Visit www.arlingtontx.gov/animalvolunteer for more information.

Free Arlington Cat Spay/Neuter

  • Please visit the Trap-Neuter-Return (TNR) webpage for future event updates, while grant funding is available. These clinics are made possible by Petco Foundation, Best Friends Animal Society, and the City of Arlington.